The device has no line of sight to the domain controller. :::image type="content" source="./media/troubleshoot-hybrid-join-windows-current/2.png" alt-text="Screenshot of Event Viewer, with event ID 305 selected, its information displayed, and its error code highlighted." border="false"::: Step 4: Check for possible causes and resolutions Pre-check phase :::image type="content" source="./media/troubleshoot-hybrid-join-windows-current/1.png" alt-text="Screenshot of Event Viewer, with event ID 304 selected, its information displayed, and its error code and phase highlighted." border="false"::: Look for events with the following event IDs: 304, 305, and 307. They're stored under Applications and Services Log > Microsoft > Windows > User Device Registration. In Event Viewer, open the User Device Registration event logs. Use Event Viewer logs to locate the phase and error code for the join failures. Server Message : The device object by the given id (e92325d0-xxxx-xxxx-xxxx-94ae875d5245) isn't found. The "Error Phase" field denotes the phase of the join failure, and "Client ErrorCode" denotes the error code of the join operation. This section is displayed only if the device is domain-joined and unable to hybrid Azure AD-join. Look for the "Previous Registration" subsection in the "Diagnostic Data" section of the join status output. Step 3: Find the phase in which the join failed, and the error code If the value is NO, the join to Azure AD hasn't finished yet.Ĭontinue to the next steps for further troubleshooting. 
The value will be YES if the device is either an Azure AD-joined device or a hybrid Azure AD-joined device. This field indicates whether the device is joined.
In this case, the account is ignored when you're using Windows 10 version 1607 or later. If the value is YES, a work or school account was added before the completion of the hybrid Azure AD-join. This value should be NO for a domain-joined computer that's also hybrid Azure AD-joined. This field indicates whether the device is registered with Azure AD as a personal device (marked as Workplace Joined). If the value is NO, the device can't do hybrid Azure AD-join. This field indicates whether the device is joined to an on-premises Active Directory. Review the fields in the following table, and make sure that they have the expected values: Field SettingsUrl: eyJVcmlzIjpbImh0dHBzOi8va2FpbGFuaS5vbmUubWljcm9zb2Z0LmNvbS8iLCJodHRwczovL2thaWxhbmkxLm9uZS5taWNyb3NvZnQuY29tLyJdfQ= KeySignTest: : MUST Run elevated to test. KeyProvider: Microsoft Platform Crypto Provider
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